Refund policy

No Returns - Customs & Vintage Toys are non-returnable items

We do not accept returns for vintage toys and/or custom products as these are made to order, special orders, or personalized items). Please get in touch if you have questions or concerns about your specific item before making a purchase. 

No Refunds

We do not accept refunds for vintage toys and/or custom products as these are made to order, special orders, or personalized items). Please get in touch if you have questions or concerns about your specific item before making a purchase. 

 

Replacements

In cases of damages, defective, or wrong items received, we will gladly send a replacement at no charge.   

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.